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Get set for digital

Digital switchover in your area

Television in the UK is going digital - right up until 2012. We'll make sure all your TVs are ready for the digital TV switchover with our complete digital solution. It's a hassle-free way to go digital without missing out on any of your favourite TV shows.

What's happening in my area?

London switchover information

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Find out how to join Sky TV for the digital switchover.

Already with Sky? Make sure all your TVs are set for digital.

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London switchover dates Information

Local AreaWhen it switches to digital
Greater London and parts of the Home Counties2012

What does the switchover mean for me?

The digital switchover is the process of switching the traditional analogue TV signal over to a digital TV signal. The digital TV switchover is already taking place on a region-by-region basis across the UK between now and 2012. With Sky, you can enjoy a complete digital solution, allowing you to receive and record digital TV with a Sky+ or Sky+HD box, without having to re-tune like some Freeview boxes.

Already a Sky TV customer? While your main TV is set for digital, remember second TV sets, DVD recorders and VCRs may be affected.

Will I need to buy a new TV?Show

No. Virtually all TVs will work after the digital switchover - even old or black and white televisions - as long as you can connect it to a digital box like a Sky+, SkyHD or Sky+HD box. If you're buying a new TV, look for the ‘digital tick' logo. This indicates that the equipment is designed to work after the digital switchover.

Will my video still work?Show

Your recorder may be affected after the switchover, with some DVD and video recorders losing the ability to record one programme while you watch another.
Sky+ and Sky+HD boxes are a digital TV switchover solution and digital video recorder in one, meaning you can continue to record and store your favourite programmes to watch.

Will I need to retune my TV?Show

With Sky, you won't need to retune your TV when the digital switchover happens so you won't miss out on any of your favourite TV programmes, unlike with some Freeview boxes.

Do I need a new aerial?Show

With Sky, there's no need to replace or upgrade your aerial. You will receive a digital quality picture and sound through your minidish. Some Freeview customers may need to upgrade their aerials after the digital switchover dates, which, if required, can cost up to £180.

How will the rest of my home be affected?Show

TVs, VCRs and DVD recorders in your home need to go digital, not just your main TV. With Sky Multiroom you can enjoy Sky TV in a second room - meaning you can watch the football or your favourite drama upstairs, while the kids enjoy cartoons downstairs.

What do the two digital switchover stages mean?

Different channels will switch over from analogue to digital at different stages, so make sure you're prepared. With Sky, you won't need to worry about missing out though. You won't lose these channels during the process and you won't need to retune your TV when switchover occurs, unlike with some Freeview boxes.

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Here's the legal bit

*Sky Line Rental £12.25 per month
HBO® and related service marks are the property of Home Box Office, Inc.
†Prices will increase from 1 September 2012.

OffersShow

Free Sky+ box: Sky+ box free with free standard set-up for new customers joining Sky TV online. One free box per household. Not available to existing Sky+/Sky+HD households. £60 standard set-up for existing customers. To check whether you are eligible please go to www.digitaluk.co.uk and insert your postcode and house name and/or number.

Existing customer free Sky+HD box & free set-up offer: Get a Free Sky+HD box and free standard set-up when you upgrade to Sky+HD. Existing Sky+HD box households are not eligible for a discounted box. One free box per household. †Sky+ customers must take self set-up. 12 month min term.

New customer online Marks and Spencer voucher offer: Join Sky TV online and we'll send you a £25 M&S voucher. One voucher per household. Vouchers sent via special delivery within 45 days of activating your viewing.

6 Months Half Price Sky TV: Subject to status. Upfront payment may be required. †Prices will increase from 1.09.12. Offer applies to cost of Sky TV packages shown only. Available for new residential customers joining Sky TV with Variety Packages shown. Restrictions apply to package changes during promotional period. Sky Movies will have at least 65 of the top 100 UK box office films from the previous 12 months.

‡*Sky TVShow

‡ HD channels received depend on your Sky TV subscription. Channel 4 HD, BBC HD, BBC One HD, ITV1 HD, Channel 5 HD and NHK World HD are available without subscription. Channel 4 HD and Channel 5 HD require a viewing card. ITV1 HD is only available in England and Wales.

Sky TV Subscription: Packages £20-£53 per month (pm). Sky Movies Box Office costs extra. Sky News and Pick TV are available without subscription; Pick TV, Channel 4, Channel 5, 5 USA and 5* require a viewing card. Sky box and set-up required.

Sky 3D: 3D TV and Sky World HD subscription required. Sky World HD means Entertainment Extra, the Movies and Sports Packs and the HD Pack (£63.25 a month). PPV means this programme will incur a charge.

Dolby Digital 5.1: Available on many programmes. Compatible home cinema system required.

ESPN: £9 extra pm if you are a Sky Sports Pack customer, otherwise £12 extra pm.

Sky Multiroom: £10.25 pm. Provides the same Sky TV channels as your main Sky TV subscription on a box in another room. Extra box required for each Multiroom subscription and each box must be connected to the same fixed telephone line at all times. To receive your HD subscription channels in another room you’ll need either a Sky+HD Box or SkyHD Box and an additional HD pack per box.

Money back guarantee: If you cancel Sky+HD within one calendar month of activation, we will refund the cost of your box (but not any subscription or set-up charges you have paid).

Remote Record: Recording requests can be made via Sky.com or using a compatible smartphone / tablet (uses 3G/Wi-Fi) with Sky+ app installed. Requests require up to 30 minutes notice before start of programme.

*Sky Anytime+: Compatible Sky+ box with a fast enough broadband connection, Sky TV and Anytime+ activation required. Downloads count towards any usage caps. Free wired standard set up for new Sky+HD customers (not available with self set up) or £40 (£60 wireless). Can be set up by customer using own cable. Content depends on your Sky TV/HD subscription. Sky Store costs extra (phone line required). Movies Pack or Sports Pack required to watch Sky Movies or Sky Sports.

Sky Anytime: Sky+ subscription & recent Sky+ box or Sky+HD box required. Customers with a Sky+HD box without the HD Pack will only be able to access limited Sky Anytime content. Available programming will depend on your Sky TV/HD subscription.

Sky Movies Box Office: Sky TV residential customers only. Cable service may vary. Sky Movies Box Office terms apply. Pay per view charges apply (booking fees may also apply). Available with Sky in SD, HD and 3D (3D TV and Sky World HD subscription required). Calls cost up to 5p per minute (plus 10.9p connection fee) for BT customers. Calls from other providers may vary.

¹Sky Movies Box Office saving: Sky TV customers only. Excludes Sky Movies Box Office on Sky 3D.

Sky Go: Uses broadband/3G (charges may apply); on-demand on iPhone/iPad/iPod touch is Wi-Fi only. Available on 2 registered compatible devices (content may vary). Some live TV programmes unavailable (see www.go.sky.com). iPhone (3GS or above), iPad, iPod touch (4th gen. or above) require iOS 4.3 or later and Sky Go app. Sky on your Xbox 360 requires Xbox Gold Live subscription.

Sky TV Customers: Live TV and on demand content available in line with your Sky TV subscription at no extra cost. Sky Movies 1&2 or Sky Sports 1&2 packs required for on demand Sky Movies or Sky Sports. Sky TV packages £20-£53/€25-€76 per month. ESPN costs extra.

Non-Sky TV Customers: Subscriptions £15-£40/€18-55 per month. ESPN £9-£12/€12-16 p/m extra (or standalone at £16/€20 p/m). Monthly subscriptions renew automatically until you unsubscribe. Further terms apply.

WWF Sky Rainforest Rescue: All money raised through Sky Rainforest Rescue will be donated to WWF-UK, charity registered in England and Wales number 1081247 and in Scotland number SC039593. Sky will donate a further £1 to WWF-UK to match each £1 raised through Sky Rainforest Rescue. Sky will match donations to help reach the project target of £4million.

Sky Boxes and set-upShow

Non-standard set-up may cost extra. Standard set-up of Sky+HD box with the HD Pack is free when you join Sky TV online (otherwise £30); free for existing customers with a new Multiroom subscription (otherwise £60 or £15 for Sky+ customers selecting self set-up).

Existing Sky TV customer: Sky Broadband set-up fees for existing Sky TV customers £60 for Everyday Lite, £30 for Connect or free for Unlimited. £30 set-up fee for Connect for customers without Sky TV.

Self set-up: Self set-up is £15, only available to existing Sky+ customers. You must complete self set-up within 31 days of receipt of your box in order to be eligible for a discounted box, otherwise you will be charged £10.25 pm subscription for the HD Pack for 12 months.

Sky Anytime+ set-up: Wired standard set up £40 or free for new Sky+HD customers (not available for new Sky+HD customers choosing Sky+HD self set up) with Everyday Lite or Unlimited Broadband. One set up per household. Wireless self set-up £60 per box. Wired self set up available without charge if customer supplies own cable.

Sky+HD box: Free Sky+HD box when you take Sky TV with the HD Pack. Excludes existing Sky+HD households. £10.25 pm for the HD Pack. HD channels received depend on your Sky TV package. £49 Sky+HD box for new customers joining Sky TV (without the HD Pack) and paying for set-up (free when joining online). £99 Sky+HD box for existing customers agreeing to another 12 month minimum term for Sky TV without the HD Pack (£49 if taking a new Multiroom subscription). Existing Sky+ box households are not eligible for a discounted box unless taking the HD Pack. Existing customers must agree to new 12 month minimum term for Sky TV. One free/discounted box per household. Sky+HD box up to £199 if you are not eligible for discounted price (Sky TV subscription required). A Sky+HD box can store an average of 60 hours of HD or 185 hours of standard definition programmes. HD ready TV required. Channel 4 HD, BBC HD, BBC One HD, ITV1 HD, Channel 5 HD are available without subscription. Channel 4 HD and Channel 5 HD require a viewing card. ITV1 HD is only available in England and Wales.

Sky+ box: £49 Sky+ box and £30 standard set-up for new customers joining Sky TV. £99 Sky+ box for existing customers (£49 if taking a new Multiroom subscription). Existing Sky+ box households are not eligible for a discounted box. Existing customers must agree to new 12 month minimum term for Sky TV. One free/discounted box per household. Sky+ box up to £199 if you are not eligible for discounted price (Sky TV subscription required). You will receive a Sky+HD box which has all the features of Sky+. A Sky+ box can store an average of 185 hours of standard definition programmes. To view free-to-air HD content you need a HD ready TV. To view Sky HD content you will also need the HD Pack for £10.25 a month.

Sky+HD 1TB box: £49 for Sky TV customers taking their first HD package (£10.25pm) or existing Sky+HD customers adding Sky Multiroom (£10.25pm per box). Existing Sky+HD customers are entitled to one £149 box, additional boxes £249. New customers are entitled to one £149 box when taking with HD pack, any additional boxes thereafter or when taking without the HD Pack are £249. Standard set-up £30 for new customers and £60 for existing Sky TV customers. Self set-up option £15 for existing Sky+ or Sky+HD customers. Non-standard set-up may cost extra. Minimum HD pack subscription 12 months.

SkyHD box: First box free for new and existing customers when taken with a new Sky Multiroom subscription and paying for set-up. Limited to one free box per household (and not available to customers who have already received a free standard box) otherwise £49. Replacement boxes are £99. Set-up is included in the box installation for new customers and £60 for existing customers.

Sky BroadbandShow

Sky Broadband: You must subscribe to your chosen broadband product for 12 months. Monthly subscription providing you remain a Sky TV and Sky Talk subscriber: Everyday Lite £0, Unlimited £7.50. Connect at £17 pm is available to customers outside our network area. Connect does not give access to Sky Anytime+. Monthly usage caps: Everyday Lite – 2GB; Connect - 40GB & subject to Traffic Management Policy. Maximum upload speed: Everyday Lite and Unlimited - 1.3Mb; Connect - 448Kb. Speed you get depends on factors including distance from the exchange and line quality. See sky.com for more details and our Usage Policies. If your PC/laptop is not wireless enabled, you can buy the necessary equipment from Sky. Wireless coverage depends on variable factors within the home. MAC users receive 12 months free McAfee VirusScan worth £19.99. McAfee Security Free Trial: Everyday Lite-3 months, Connect-3 months, Unlimited-12 months, then £3 per month unless you contact us to unsubscribe. Sky Line Rental payable (£12.25 per month).

Set-up: Sky Broadband set-up fees for existing Sky TV customers £60 for Everyday Lite, £30 for Connect or free for Unlimited. £30 set-up fee for Connect for customers without Sky TV.

#Sky TalkShow

#UK landline calls of up to an hour to 01, 02, 03 & 0870 numbers only (excludes Channel Islands, indirect access & dial-up internet numbers). Max price for 08 numbers is 10.2ppm, with 12.5p connection. Max price for 070 numbers is 49ppm, with 52p connection. See Sky.com/callpricing for tariffs. Acceptable Use Policy applies.

Sky Talk: 12 month minimum term applies to new Sky Talk customers and to existing customers taking up Sky Line Rental. Sky Talk is only available to customers paying by Direct Debit/continuous credit card mandate. Calls only packages not available to BT line rental customers with BT Basics or if outgoing calls are barred. Sky Line Rental required (£12.25 per month). Connection charge from £39 may apply for customers without an active BT compatible line. Codes of Practice for sales and marketing and premium rate/NTS services can be found at sky.com/skytalk

GeneralShow

Your Sky box(es) must be connected to a fixed telephone line for 12 months. Sky+HD box supplied may vary from box shown. Sky+HD box prices may vary if you live in a flat. You must get any consents required (e.g. landlord’s). Minimum Sky TV/Sky+/HD Pack/Multiroom subscriptions 12 months. You must be 18 years or over. Channels/programmes & prices subject to change. Prices shown apply to customers paying by Direct Debit. For continuous debit/credit card mandate, 50p monthly charge applies. Information only applies to residential customers in UK, Channel Islands and Isle of Man. Further terms apply. Calls to Sky 0844 numbers are free for Sky Talk Freetime customers and inclusive for Sky Talk Unlimited customers at all times. Calls to 0844 numbers cost 5.11p per minute plus 12.5p connection for BT customers at all times. Calls from other providers may vary. Correct at 30 September 2011.

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